Properties

Each property on your account represents data collected from a website or mobile app that you can analyze using Decibel features like Heatmaps and Session replays. For example, in the image above, three properties are listed for the the Decibel account representing data collected from the Decibel mobile app, the Decibel website, and the Decibel portal.

To add properties and edit the properties on your account, on the Settings drop-down menu, go to Account Settings > Properties.

You can only connect one type of data connection per property (i.e. if you have different Google Analytics profiles for different domains under the property, you would only be able to configure the data connection for one of the domains).

Sampling can only be adjusted for the property as a whole. If you have multiple domains under a property, the sample rate that you set will apply to all of these domains. To configure a different sample rate for each domain, you would need to configure these as separate properties.

User access can also only be restricted by property, as opposed to domain. Users can have access to multiple properties. However, their permissions will be the same for all websites within a property.

Adding and deleting properties

Adding a property

1. In Property Settings, click + Add Property.
   
   Note: If + Add Property is not available, you may have reached the limit for properties in your subscription. To enable more properties, contact your Customer Success Manager.
   The Domain checkbox appears.
   
2. In the Domain box, enter the website or mobile app domain name.
3. Click Continue.
   The Property tab opens.
   
   Note: For details on the Property tab and the other available tabs, see the Editing properties section below.
   
4. Configure the property to your needs.
5. To save the property, click Save Property.
   The property appears on the top of the table in Property Settings.
   
   Note: A unique tracking code is generated and shared with all domains on the new property. Users can go to more than one domain in a property in a single session.

Deleting a property

1. In Properties Settings, in the Actions column, click the Delete button for the property you want to delete.
   
   Note: You can't delete the property you're currently using.
   The Delete Property? window appears.
2. In the Delete Property? window, click Yes.
   The property is deleted.

Adding properties for mobile apps

• Use a dedicated property for each mobile app you want to track.
• Decibel recommends using the same property for Android and iOS versions of the same app.

Editing properties

To edit a property, in the Actions column, click the Edit button for the property you want to edit.

The following tabs are available:

• Property
• Privacy
• Heatmaps
• Forms
• Session Replay
• Advanced